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    Downloads

    Postby John » Fri Aug 21, 2009 12:10 am

    I am encountering problems with the downloads.

    Yesterday it took two attemps to download a working copy of the install files for 1.0.18 and today 4 attempts to get a full file for 1.0.20. In three attempts I only downloaded approximately 4.5 mbs.

    I am in Australia, so perhaps something is going wrong between here and your server.
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    Re: Downloads

    Postby Maurizio » Fri Aug 21, 2009 12:14 am

    I suspect a problem in our ftp server. Do you happen to use download accelerator or similar?
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    Re: Downloads

    Postby John » Fri Aug 21, 2009 12:18 am

    Maurizio wrote:I suspect a problem in our ftp server. Do you happen to use download accelerator or similar?


    No
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    Re: Downloads

    Postby Maurizio » Fri Aug 21, 2009 12:59 am

    We'll contact our FTP hosting service and ask what's going on.

    And I have more bad news for you: you'll have to download again, since we have just released version 1.0.21 with the feature you asked (unlink this tabble from this file) ;)

    1.0.21 also has a first implementation of the Explorer context-menu, which is very useful, and a few bugfixes.
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    Re: Downloads

    Postby John » Fri Aug 21, 2009 1:19 am

    Maurizio wrote:And I have more bad news for you: you'll have to download again, since we have just released version 1.0.21 with the feature you asked (unlink this tabble from this file) ;)

    1.0.21 also has a first implementation of the Explorer context-menu, which is very useful, and a few bugfixes.


    That is fantastic much appreciated.
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    Re: Downloads

    Postby John » Fri Aug 21, 2009 1:31 am

    Maurizio wrote:I have more bad news for you: you'll have to download again, since we have just released version 1.0.21 with the feature you asked (unlink this tabble from this file) ;)


    Three attempts that time.
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    Re: Downloads

    Postby Andrea » Fri Aug 21, 2009 6:58 pm

    Dear John,

    thanks for your report here. We're indeed investigating what's the issue with our website. Indeed several people complained about it already... We'll keep you posted.

    Best,

    Andrea
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    Re: Downloads

    Postby staley » Fri Aug 21, 2009 7:50 pm

    Would offering a mirror download option help? I have seen several other sites do this... see http://www.ccleaner.com for an example.
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    Re: Downloads

    Postby staley » Fri Aug 21, 2009 8:28 pm

    I think is it happening again??? It says there is a 1.0.23 update. But everytime I go to download the update, it downloads 1.0.21 :o
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    Re: Downloads

    Postby Andrea » Fri Aug 21, 2009 11:21 pm

    the last one was our fault... human error this time... our apologies! :oops:
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